What are my shipping options?

Follow

To set up your shipping go to Manager > Shipping

There you will find the following options.
 
Wazala Shipping includes the following options:

 

Allow shoppers to pickup products at store location
This option allow your customers to pick up their order at your store location. They will be able to state this during checkout.

Apply taxes on shipping and handling fees when applicable
This option allows Wazala to calculate your tax after shipping is included, so shipping fees are taxed with the total of the order.

Offer Express shipping and handling for an additional fee of ...
You can add express shipping and handling for your order. This fee will be added to the normal shipping fee of an item.

Shipping Methods

For all shipping methods we allow you to define different values based on your shipping regions defined. So for example: if you select a flat rate option you have to define the flat rate shipping value per region supported.


To keep your life simple do not add too many regions and make use of the all other regions option, if you ship worldwide, then state a shipping for all other regions.


Make sure you do not include regions you do not offer shipping to. This allows you to be clear on the countries and regions you ship to and these shipping regions will be the only available regions your customer can choose from at checkout.


Trick: the first region you state will be the default country stated in the drop down menu for the customer to choose from at checkout.

Shipped alone or shipped with others 1

This option allows you to define per region a shipped alone and a shipped with others fee. When a customer checks out, we find the product with the highest shipped alone amount and then add that to the shipped with others amount for all other products ordered.

Shipped alone or shipped with others 2

This is the default option. It allows you to define per region, a shipped alone and a shipped with others fee. When a customer checks out, if the cart has one item, we use the shipped alone value defined in the product, if the cart has multiple items we add all the shipped with others for each item in the cart.

Flat rate no matter how many products

This option allows to you to define per region a flat rate shipping charge no matter how many products the customer orders. The customer will be charged a flat fee based the region they are shipping their order to.

Tier based on number of products

This option allows to you to define per region different tiers of shipping charges based on the number of shippable products the customer orders. The customer will be charged based on the number of products they have in their cart and the region they are shipping to. This method will not take into consideration the number of non shippable products.

Tier based on order total value

This option allows to you to define per region different tiers of shipping charges based on the total amount of the order. The customer will be charged based on the order total and the region they are shipping products to. This method will take into consideration the amount of non shippable products as well.

Tier based on weight of products ordered

This option allows to you to define per region different tiers of shipping charges based on the product weights. The customer will be charged based on the order total weight of products and the region they are shipping products to. This method will not take into consideration the weight of non shippable products.


Note: If you have already set up products, the default shipping cost will not take effect, so you do need to check each product to make sure this shipping fee is the correct fee stated.

Note 2: If shipping charges are set up and you are experiencing shipping calculation errors, please see this article for help. If this does not resolve the issue please email [email protected] for help.

Was this article helpful?
2 out of 2 found this helpful
Have more questions? Submit a request